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Frequently asked questions

When should I place the reservation?

For a better service we request you to make the reservation 48 hours before your journey and we will confirm it as soon as possible (generally within 03 hours). Please make sure to have with you the phone used to make the reservation.

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How can I make the payments?

Payments can be done directly to the driver in cash or if you prefer by credit card.

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How can I meet the driver at the airport ?

The driver will be at the airport on time holding your name sign board.

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If I did not receive my booking confirmation letter to my email, what should I do?

Please check the Junk or Spam Box in your email. If you are unable to find it in those sections, please use the Contact Us option in our website and provide your details. We will confirm your reservation within 12 hours or make a direct call. We are available 24 hrs a day 7 days a week.

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Can I change or cancel my reservation?

You should cancel or change your reservation before 24 hours.

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Can I pay by VISA/MasterCard?

Yes we accept MasterCard and Visa Cards for payments. However, the rental deposit must be made in currency

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